12 days old

Client Services Director - Law Firm

Monzingo Legal
Hartford, Connecticut
  • Job Type
  • Job Status
    Full Time

Law firm seeks Client Services Director for their Hartford office. This key role is to guide potential new clients through the process and concepts of the company's legal services. The position offers a base salary plus bonuses. Must have a sales background.

Are You Uncommon?

  • Conveys confidence on the phone and in person
  • Has compassion when dealing with clients (the firm deals with bankruptcy cases, estate planning and real estate matters)
  • Shows empathy and puts potential new clients at ease during their difficult time
  • Demonstrates exceptional communication skills and emotional intelligence
  • Works independently and is a self-starter
  • Evaluates metrics and achieves a high rate of conversion
  • Exhibits relentless follow-up abilities in sales

What You'll Be Doing

  • Communicate with potential clients in person, by phone, and through professional email correspondence
  • Receive inbound calls to schedule consultations; Make outbound calls to potential new clients
  • Manage database and potential new client pipeline
  • Attend to follow up activities and paperwork related to new client on-boarding and welcoming
  • Provide a continuing relationship of follow-up and care to all of our clients
  • Assist with marketing events and speaking engagements
  • Sign up new clients to retain the law firm's services

Are You Qualified?

  • Two (2) or more years of business to consumer (B2C) sales experience; Consultative sales background
  • Formal sales cycle knowledge and execution
  • Knowledge of MS Office Suite
  • Previous professional sales training desired
  • College degree preferred

More About You

When potential clients call for legal help, they are often going through an emotionally difficult period. Care, compassion, and empathy are crucial to this role as are effective sales consultation skills. The successful candidate possesses excellent telephone and database software skills, sales cycle expertise, data-entry skills, and top-notch communication abilities.

Ready to Apply?

Thank you for considering this Client Services Director position in Hartford. We hope to receive your resume. Please submit resume. All inquiries held in complete confidence.



  • Legal Services

Monzingo Legal

Monzingo.Legal is a recruiting and direct-hire agency placing Partners, Attorneys, Paralegals, Legal Assistants, Legal Administrators, Legal Marketers, Directors, C-Level Officers and other law firm personnel. Founded in 2012 in Texas, now proudly based in Florida serving law firm clients nationally

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Client Services Director - Law Firm

Monzingo Legal
Hartford, Connecticut

Share this job

Client Services Director - Law Firm

Monzingo Legal
Hartford, Connecticut

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