30 days old

Travel Agent - Remote

Holbrook, AZ 86025 Work Remotely
Job Description: At Perkins Coie, we look for individuals that are self-motivated, dedicated to providing value and superior services and, above all, people who have a high degree of integrity and enthusiasm for their work. Weve created a company culture that is based on collaboration, devotion to serving our clients, and mutual respect. Perkins Coie is committed to advancing diversity and inclusion both within the firm and throughout our collective communities. Work for one of the 100 Best Workplaces in America, get great health insurance, tuition reimbursement, your birthday off, and paid sabbaticals. GENERAL PURPOSE Reporting to the firms Global Travel Manager, this role provides ongoing travel advisory, consultation and reservations services to employees, partners and clients as required and directed. The Travel Agent will work Monday to Friday, 12pm to 8pm Eastern Time Zone. ESSENTIAL FUNCTIONS These essential functions are primary job duties that incumbents must be able to perform unassisted or with some reasonable accommodation. Plan details for all aspects of travel including air, car rental, hotel, car services, or any other travel-related services as requested by the traveler or travel arranger Provide expert consultation and advise traveler or travel arranger of best available options for travel needs Advise, educate and provide consultation to traveler and travel arranger on the most appropriate styles or methods of transportation for travel dates Assist traveler or travel arranger with best resources to locate travel rules, regulations, restrictions or possible deterrents Provide full transparency in cost of travel Prepare and finalize all travel reservations Review and confirm all pricing, confirmation codes, reservation numbers and e-tickets for requested travel Provide end-to-end customer service to traveler and travel arranger Resolve customer conflicts and travel issues as required Process ticket exchanges, changes or refunds as requested by travel, travel arranger or travel manager Provide emergency traveler assistance as needed Participate in weekly, monthly and/or quarterly travel office reviews, development and process improvement Perform other duties, as assigned Be present at work during regularly scheduled working hours and as needed in the position, consistent with the firms attendance expectations TRAVEL This position may require travel. SPECIFIC SKILLS REQUIRED 10 plus years Sabre GDS experience required 10 plus years VIP or Executive travel agent work 5 plus years experience with online booking tools such as Concur, Deem, etc. SPECIFIC SKILLS PREFERRED Customer service focused. Strong aptitude for technology. High proficiency in Microsoft Office Suite. Clear and articulate communicator both verbally and in writing. Comfortable being on live WebEx video calls and conferences. Excellent spelling, grammar and organizational skills. Ability to multitask and manage assigned projects. Strong judgment and aptitude for credit card, expense and financial matters. EDUCATION AND EXPERIENCE Requires a minimum of ten years of corporate travel agent experience in legal, financial services, consulting or banking.
Posted: 2022-04-19 Expires: 2022-06-19

Perkins Coie understands your career is about choices, not trade-offs. Named one of the country's "100 Best Places to Work For" by FORTUNE magazine for 13 consecutive years, we provide an exceptional foundation on which to continue or expand your practice. During the past three years, we have hired more than 200 lateral attorneys firmwide at all experience levels. Our attorneys have broad and diverse backgrounds both within and outside the practice of law. By focusing on outstanding client service, superior legal work and generous pro bono and community involvement opportunities, we're dedicated to providing an atmosphere that encourages you to pursue your definition of success--both inside and outside the office.

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Travel Agent - Remote

Perkins Coie LLP
Holbrook, AZ 86025

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